How it works
Seven steps from booking to laundry back at your door. The first two happen on this site.
Choose a service tier
Economy, Standard or Express. They differ in the price per kilogram and in how quickly the laundry comes back.
Enter the collection and return addresses
Drop an accurate pin, give the building and the floor in separate fields, and say how the handover should happen — with the building office, with security, or in person. Your zone is resolved from that pin.
Choose a collection window
A grid of the next seven days, three windows a day. Each cell states its status in words, not only in colour: open, nearly full, full, closed, or plant closed.
Choose a return window
The return windows genuinely possible for the collection window, the tier and the zone you picked. Confirming holds both windows for you and starts the clock.
Add-ons and discount code
Softener, water temperature, drying method, and the items priced per piece. A discount code is format-checked immediately, but the real discount is calculated after weighing.
Review and accept the terms
Everything summarised, with the per-kilogram price locked at the moment the windows were held. One checkbox, with the terms readable as five separate sections. The Thai text is the binding one; the translations are for understanding.
Pay the deposit
PromptPay or card, within 30 minutes of the order being created. The payment result is read from our backend only, never from the page the bank returns you to.
After that
The driver collects on your window. The plant weighs bag by bag and photographs the scale dial. You see a per-bag weight table, photos of the clothes, of the dial and of the bag tag, and an itemised bill. Paying is how you accept that weight and price. The laundry then comes back on the window you chose, and you can report a problem with it for seven days.